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Customer Account

You are a particular customer, a do-it-yourself home builder, an entrepreneur, or a business contractor and you need to buy construction materials, maintenance or furnishing products for your home or business? There is nothing simpler than opening a customer account at Canac.

Opening a customer account at Canac provides you with favourable payment terms. Receive a 1% rebate, before taxes, applicable upon payment before the 15th of the next month, or settle the net amount by the 30th of the next month. Moreover, the credit limit is established according to your projects.*

Don’t wait any longer!

Opening your customer account:
Always striving to improve the customer experience, Canac uses Alliance Credit's services to process credit account applications. This partnership simplifies and speeds up the information validation process in a secure and confidential manner. Alliance Credit acts as a specialized data collection and verification tool to support rapid and efficient application analysis. Credit management remains entirely the responsibility of Canac. Decisions, conditions and account monitoring are administered by Canac's credit department teams. Alliance Crédit does not intervene in the business relationship between Canac and its customers. This approach ensures a smooth, secure and rapid process that is always aligned with Canac's standards of trust and rigour.

Follow this link: OPEN A CUSTOMER ACCOUNT

Account opening request:
Submit the online account opening form by completing all required fields.

Processing your file:
Your request will be reviewed within approximately 24 business hours. Once the file is complete, a collection agent will contact you and you will receive written confirmation of your account terms and conditions.

Credit Department Office Hours:

Monday - Thursday: 8:00 am - 12:00 pm, 1:00 pm - 5:00 pm
Friday: 8:00 am - 12:00 pm, 1:00 pm - 4:30 pm
Saturday & Sunday: Closed

Information About Your Account: 1-866-872-8910 or credit@canac.ca

*Subject to credit approval. Certain conditions apply. See store for details.

***ONLINE PAYMENT IS AVAILABLE***

You can pay your Canac customer account on the websites of most major financial institutions. To make a payment, you will need to enter the ID number found at the bottom of your account statement. It’s quick and easy!